Shipping policy
Shipping & Returns Policy
We offer free shipping on all orders to mainland UK.
Shipping
Processing Time
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Orders are packed and dispatched within 3 working days (Monday–Friday, excluding public holidays)
Delivery Time
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Standard delivery takes around 3 working days once dispatched.
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If you need your order faster, please contact us before placing your order to discuss expedited shipping options.
Delivery Information
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Please double-check your delivery address at checkout. We cannot be responsible for delays or losses caused by incorrect details.
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If your order arrives damaged or is missing items, please let us know within 7 days of delivery so we can help.
Returns & Refunds
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If there’s an issue with your order, you must notify us within 7 days of delivery.
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Items must be returned in their original condition, undamaged and fit for resale.
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Refunds are only issued at our discretion once returned items have been checked and approved.
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Please note: cancellations are not normally accepted once an order is placed.